Submit a ticket to the support by visiting the support page from inside the game's option menu and then tapping "Create a ticket".
- Please do not contact the support directly by mail, only creating a ticket garantuees a fast reply, because by filling out the ticket form you deliver all information we need to answer your request
- Fill out the ticket form completely with all relevant data and do not type in invalid information
- All direct inquiries are automatically moved to the queue. You will be asked to create a ticket with all necessary information anyway
To save your and our time and to receive a fast reply, create a ticket.
It's simple and effective!